If you receive an error or you're having trouble viewing a game's graphics, first uninstall and then reinstall the game. Also uninstall any files or trial versions associated with the game before reinstalling the game. Use the Finder tool and search for the title of the game and locate all of the files.
Once you've removed the game's files from your system and reinstalled the game, confirm that all other programs are closed. Next, create a new player profile and try playing the game again.
If you continue to have trouble, the game may require recent software updates you have not yet installed on your system. To ensure your Mac's graphics configuration is up-to-date, install the updates from Apple, Adobe Flash, Adobe Shockwave and Quicktime.
Once the updates are complete, restart your computer.
Install the latest software updates/Adjust your graphics settings
To ensure optimal performance, install the latest software updates from Apple:
Reinstall Adobe Flash and Shockwave
These programs display the video, animation and graphics in many computer games. If you continue to have trouble after installing the latest video card driver or completing the suggested updates or settings adjustments, follow the steps below to make sure you have the most current versions of Adobe Flash and Shockwave.
Reinstall your game
Trouble viewing or playing a game can sometimes be resolved by a simple reinstall.
If the game still won't start or you're having other technical problems, please send us description of your system:
Save this report (File > Save…) and send it to us.
Attach a screenshot of the error or provide an exact description of the error in your message to us. Describe the issue in as much detail as possible.
To uninstall a Mac game, move the game to the trash can on your desktop and then empty the can.
All Mac users
To right-click, hold the Ctrl key on your keyboard and click your mouse.
If you purchased your computer recently, you may have received the Mighty Mouse from Apple. To use the right button on your Mighty Mouse, open the Apple menu, select System Preferences > Keyboard & Mouse and click the Mouse tab. Next, set the right button as the Secondary Button.
To configure right-clicking on your trackpad, open the Apple menu, select System Preferences > Keyboard & Mouse and click the Trackpad tab. Next, check the option to Place two fingers on trackpad and click button for secondary click. Once this setting is in place, simply click the trackpad while you have two fingers on the pad.
Our games run in the language the system is using. To change the language:
To capture your screen (or part of it) on a Mac, use one of the following commands.